Robotic Process Automation (RPA) is a technology used to create, deploy, and manage software robots that mimic human actions while interacting with digital systems. Software robots, like people, can interpret what’s on a screen, type the correct inputs, browse systems, locate and retrieve data, and execute a variety of predefined tasks.
That is only one of the many examples of automation that can lead to establishing a virtual workforce. Next, let’s look at some more interesting robotic process automation examples and how it works.
How Robotic Process Automation Works in Different Departments
Finance & Accounting Department
RPA is used to automate sending invoices for approval while your team focuses on other tasks. Before processing the payment, you can also automate the PO-matching process to flag any mistakes for additional inspection.
Human Resource Department
An RPA bot can find candidates more accurately in less time and help reduce bias in the recruitment process.
For example, a bot might screen resumes and applications using specific keywords after sourcing applicants and shortlist only those who perfectly match the job criteria, irrespective of their gender, race or culture.
An RPA bot can authenticate timesheets, earnings, and tax deductions by checking employee data across different platforms. In addition, RPA may handle taxable benefits and other reimbursements.
RPA keeps track of products in multiple places, ensures there is adequate stock to meet any surges in demand, and gets insight into demand and other market patterns through inventory management.
Customer Service Department
Many of a customer’s concerns and queries can be addressed regularly and systematically. RPA may classify and route questions to the appropriate department, such as technical assistance, finance, or sales.
What Are the Benefits of RPA?
With robotic process automation, organizations can streamline their workflows and automate mundane tasks that usually require dedicated time and resources.
Some of the key robotic process automation advantages are:
1. Low Turnover Rate
RPA increases employee morale, satisfaction and productivity, as their expertise is utilized in challenging tasks, which ultimately helps them grow and develop their existing skills.
2. Accelerated Digital Transformation
With evolving technological demands and change management processes, RPA can help development teams and business users accelerate the digital transformation process.
3. Saving Costs
Since a robot does not feel fatigued, it can work 24/7 and produce results that otherwise would require unlimited human work hours.
4. Higher Resilience
Robotic process automation robots can quickly scale up to meet workload peaks and respond to increasing demand. See how RPA is helping organizations during global crises.
5. Reduced Manual Errors
RPA eliminates the risk of human mistakes by following a pre-defined set of rules. As a result of this, employees no longer have to spend long hours correcting errors.
Ready to Transform Your Business With Robotic Process Automation?
If you are thinking of automating your tedious manual tasks with robotic process automation software, then now is the right time, because:
- It has a remarkable return on investment (ROI)
- It requires a minimum investment
- It can be developed with low code
- It is enterprise-ready and scalable
- It does not interrupt core systems
So what are you waiting for? Contact our experts at StackFlows to help you with RPA solutions and further guide you in transforming your business into a digitally enhanced organisation with the help of robotic process automation tools.