Apr 21, 2023

What is the difference between workflow and process?

Workflow and Process are terms that often get mixed up. Both describe how a job is done in an organization, but there is a significant difference between the two.

What is Workflow?

A workflow, in simple words, is a path that is followed to perform a series of tasks. Business workflow is used to organize and manage repeated activities and functions in a specific order to attain the desired outcome.

Workflow can refer to a series of tasks, a person’s or group’s work, or a collection of sophisticated processes operating together. As a result of the workflow, an organisation can move documents, data, activities, information, and duties.

A well-defined business workflow gives employees a roadmap to follow each time they start a new project. Workflow consistency allows teams to fulfill project requirements efficiently while effectively disseminating information across the organization. Some workflows may comprise a limited number of tasks that move from one stage to another to reach the end of the workflow. Others may have a continual flow of information.

The best way to make the most of a business workflow is to automate it. Workflows can be automated using workflow automation software. Once a task is entered into a workflow automation platform, the software collects information from the critical points. It helps the team reach their goal in time with automatic notifications and reminders.  

Some workflow automation examples include recruitment, filing for reimbursement, applying for leave, processing customer feedback, and purchasing requisition.

Understanding the Difference Between Workflow and Process

A helpful way to understand the relationship between process and workflow is to remember that processes require a linked and efficient business workflow to function correctly.

The term “process” can refer to a wide range of structured tasks. They’re usually recurrent or periodic actions that come together to generate a result.

Below are some contrasts between workflow and process to clarify the link between the two concepts:

Processes may be examined and modified, but they usually flow organically through an organization. Workflows are more thorough, and they’re generally planned and examined beforehand.
A process aids a team’s collaboration in achieving a common goal. A business workflow is a tool that may assist a team in achieving its objectives.
In the absence of any business workflow, a process can still be defined. But in any case, the workflow is always a part of a process.
Workflows can improve or impair business processes. When a process isn’t functioning properly, an organization’s workflow might be the source of the problem: at some point, one or more workflows aren’t working as intended.

Benefits of Automating Your Processes

Process automation is becoming a significant part of business strategy for many organizations worldwide to remain ahead of the competition. Automating your business workflow management process is the most effective way to enhance your operations. It not only makes your life easier but also:

Saves resources, like time, money and energy
Reduces errors
Eliminates redundant manual chores
Allows your talent to work on the most important areas
Increases transparency and visibility across the organization

Remember, any process can be made more efficient using workflow automation tools.

If you are looking for workflow automation services and process workflow tools, contact our experts to find the best business workflow software that meets your needs.

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